Hik Connect Customer Service


Hik-connect is an app designed to connect hikvision devices with mobile devices and enable remote viewing, as well as instantaneous push notifications when motion is detected. Obtain the Best information about هایک ویژن.

Hikvision Services requires software updates to be installed on your product as they become available, and you should take immediate steps to install any available updates as soon as they become available.

How to use the Hik-connect app

Hik-connect provides an effortless solution for remotely monitoring Hikvision devices from mobile devices. Compatible with most platforms and offering advanced features such as two-way audio streaming, alarm management, and device sharing, its user-friendly interface makes the program accessible even to those without prior technical expertise.

To start using Hik Connect on your camera or NVR, first enable it in the system settings of your device. Look for an icon resembling a cog within network settings – once located, navigate to platform access mode – select Hik-connect as the default platform access mode, then follow network settings > platform access > platform access mode, then set as default platform access mode, when done the system will generate a verification code which you need to enter in Hik-connect app for registration.

Once you’ve entered your verification code, you’re able to log in and begin using Hik-connect. From here, you can manage all of your Hikvision devices through this app; when adding new appliances, click “add device” and then “scan QR Code/enter Serial Number.”

Once your device is connected to the Hik-connect app, you can view its live video feed and customize its settings. Plus, notifications will alert you if anything occurs with it – compatible with many mobile devices, including iPhone and iPad! Downloading and installing it is quick and straightforward, making it a great way to monitor your home or business remotely – not to mention tracking pets, children, or employees! Plus, it works on both iOS and Android devices, making it suitable for everyone! You can remove devices from the app by going into your device list and clicking on their name or three horizontal dots, followed by selecting “Delete Device” from the menu. Alternatively, use search to locate them quickly; if having trouble adding, change Wi-Fi networks or reboot your phone for best results.

Enabling Hik-connect service

Hik-connect is a cloud service that enables users to monitor and manage devices remotely over theInternett. It offers various features, such as remote live viewing, email alerts, and multi-device management. Furthermore, Hik-connect removes the need for expensive centralized servers and IT management while helping businesses reduce upfront investment and upgrade systems on an as-needed basis.

To use the Hik-connect app, first enable it on your device. This can be accomplished using either your NVR’s platform access menu, visiting its web page and entering a verification code, or using an online tool that scans QR codes before manually entering them into the Hik-connect app.

Once you have activated the Hik-connect service, you can view your camera live stream on any device connected to the same network and share this streaming with others – making this solution very useful in terms of keeping an eye on things from anywhere!

The hike-connect app is easy to set up and can be beneficial at home and for businesses, though its limitations should be understood before installation. Although free to download, Hik-connect requires an active internet connection for proper functioning to ensure connectivity to the Hik-connect server. Check Internet speed regularly!

Hik-connect supports an extensive range of IP security products and is compatible with significant routers, making setup simple without needing professional help. Furthermore, its user-friendly design enables anyone to set it up themselves – no professional assistance required – providing multiple features with support for various languages – ideal for companies attempting to streamline their security workflows while eliminating costly centralized servers; its speedy deployment further helps cut operational costs with users being able to remotely control devices from any location and scale as a company grows.

Adding devices to the Hik-connect app

If you want to connect a camera or recorder to the Hik-connect app, first enable the service on your device and generate a verification code. Next, download Hikvision’s Hik-connect for End Users app from iOS or Android platforms for additional assistance.

To add a device to the Hik-connect for End Users app, first, open the Hik-connect for End Users application and click “+.” Choose Manual Adding from the drop-down list and either scan QR codes or enter the serial numbers of devices before tapping “Add.” SN numbers can often be found printed on packaging boxes, NVR/DVR bottom plates, or user manuals of devices you plan to add – these numbers should then be entered manually when adding the machine using the Hik-connect app.

If you are using an iVMS-4200 client software, select an existing history account in order to add devices. After adding one, the live view can be seen on any phone or tablet; sharing of devices is available within the live view page, device details page, and account list pages – so anyone can share their devices easily! In addition, remote device access via DDNS may be faster than streaming with Hik-connect; in addition, enable DSCP settings to configure IP addresses for remote configuration and increase streaming speed.

Using Hik-connect service

Hik-connect service is an app developed to work with Hikvision IP cameras, NVRs, and Turbo DVRs that enables users to live stream and replay recorded footage as well as receive instant push notifications when motion detection occurs. Compatible with iOS and Android mobile phones.

To use the Hik-connect service, first register an account with the app. Add devices either by inputting their SN numbers or scanning their QR codes; once added, you can view live views, monitor the statuses of cameras and NVRs remotely, access stored recordings, and remotely configure systems.

As your device must be connected to the Internet for it to function, it must always be correctly connected. If your wireless router’s settings do not indicate your device as being online, check its settings or replace the router if necessary; with wired connections, ensure all cables are firmly attached; rebooting may help; otherwise, seek help from customer support for resolution of this issue.

If you own an iPhone or iPad, download and install the Hik-Connect app from either Apple Store or Google Play. When installed, it will ask you to select a country before showing a list of supported Hikvision devices and inviting you to log in using email and password credentials before providing you the ability to choose which device to connect with.

To enable Hik-Connect on a device web page, log in using its user name and password before gConfigurationguration & Network & Advanced Settings & Platform Access and click the Enable box. After turning this service on, refresh the page to make sure the Register Status says Online; otherwise, there could be network configuration issues or problems with service delivery.

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